Troubleshooting/FAQs BetterFleet (10)

Issues logging in

Created by Levin Lam, Modified on Mon, 4 May at 10:55 PM by Levin Lam
No URL in welcome email

Created by Levin Lam, Modified on Wed, 11 Mar at 6:21 PM by Levin Lam
Allocated capacity to chargers is too low

Created by Levin Lam, Modified on Wed, 29 Apr at 8:09 PM by Levin Lam
Why is a charger operating at low power when there is spare electrical capacity?

Created by Levin Lam, Modified on Wed, 29 Apr at 8:08 PM by Levin Lam
Why are my vehicle numbers incorrect?

Created by Levin Lam, Modified on Wed, 29 Apr at 8:07 PM by Levin Lam
Why does load balancing pause or behave unexpectedly when some EV chargers time out?

Created by Levin Lam, Modified on Wed, 11 Mar at 11:48 PM by Levin Lam
I can no longer see the depot map

Created by Levin Lam, Modified on Wed, 11 Mar at 11:48 PM by Levin Lam
Why is the SoC on the vehicle dashboard different to BetterFleet?

Created by Levin Lam, Modified on Wed, 11 Mar at 11:49 PM by Levin Lam
What is the Load Following setting in chargers?

Created by Levin Lam, Modified on Mon, 16 Mar at 10:06 PM by Levin Lam
Fail-Safe mode is triggered

Created by Levin Lam, Modified on Mon, 4 May at 10:37 PM by Levin Lam